ABOUT US
Our Mission
Our mission is to work with the community, local businesses and the government as we aim to meet the needs of our clients through high quality support services that also include recreational, cultural, sporting and welfare activities.
Our Values
Our vision to ensure our clients needs are all met and treated with utmost respect. We also envision our clients to reach their full potential, gain independence through holistic needs that our qualified team are trained to provide and do!
We will listen to you and hear what you say and encourage independence and respect your decisions, opinions and views.
RESPECT
01
We will listen to you and hear what you say and encourage independence and respect your decisions, opinions and views.
HONESTY
02
We will listen to you and hear what you say and encourage independence and respect your decisions, opinions and views.
CONFIDENTIALITY
03
Participation & Inclusion
At Transcend Care we aim to help people to understand their rights, one of which is being a valued member of their community. We will provide any assistance needed for anyone to partake actively and meaningfully. We can also develop community connections to help you do this.
We want you to make the most of the service and not only take part but feel included as a valued member. It is your right to decide when and how you do this, as well as it being your right to decide when and how you have contact with your family and friends.
Transcend Care will support you and help you to take part in the community of your choice whilst getting to know you and the things you like to do.
We promise to work with you, your family, carers, or advocates if you choose so, as well as with organisations within the community if that is what will help you.
At Transcend Care we will respect your cultural background and understand the needs and requirements that may come with it.
Individual Outcomes
At Transcend Care, you can make your own choices about what you want to do and set your own goals. We will support the choices you make, and during this, we will be there every step of the way to help you reach that goal.
By working with you independently we can assist you in reaching your goals, and we will offer guidance to help you recognise your strengths and weaknesses so you may learn and develop skills to help you achieve those goals and more.
By recognising where you need extra support, we are able to communicate with other service providers, if that is what you need to reach your goal.
We will respect your right to seek support from others, whether that is your family, friends, or an advocate of your choice.
At Transcend Care we will work fairly with you as an individual regardless of age, gender, cultural background or sexuality.
